We take great care in ensuring you receive high-quality products. If your item arrives defective or damaged, please contact our support team within 24 hours of delivery, providing clear, time-stamped photos of the issue.

If the item is confirmed faulty, we will arrange a free return and cover all shipping costs. Please note, any intentional misuse or self-inflicted damage will not be covered under this policy. We appreciate your understanding and are here to help if you have any concerns!